Conflict Resolution

Child Welfare


This process can be used for most types of situations when the Ministry for Children & Family Development (MCFD) has become involved in a family’s life. Child removals, applications to Court for temporary or continuing care; or supervision orders can be mediated.

In most cases, mediation can eliminate the need for Court hearings. Agreements made in mediation can be filed with the Court, however, the parties do not need to appear for this to happen.

Usually, the mediator will meet individually with each party to explain how the mediation works and what they can expect. As long as the parties are willing to proceed, then the mediator brings all parties together to negotiate issues that are in dispute. Those issues that are successfully resolved are written into an "Agreement Made in Mediation".

Workplace Mediation


Disputes between co-workers; managers and staff or amongst divisions within a worksite can be emotionally taxing for the individuals involved, and a detriment to workplace productivity.

Mediation with an external third party is a proven way of resolving conflict and returning the workplace to a healthy and productive environment. Follow-up training in communication skills, avoiding lateral violence and stress management is available.

Individual pre-mediation meetings and the mediation itself generally take place on-site, although arrangements can be made to do the work at an alternative location.

This service is available for Government, Industry, Non-Profit Agencies and Aboriginal Organizations.